Frequently Asked Questions

Unlike legacy dictation systems, AutoScribe offers:

• Omnibox with intent understanding: Speak naturally and AutoScribe intelligently routes content to the correct report sections
• Ask Mode: Query AI mid-dictation and inject responses directly into your report
• Industry-leading accuracy: 96.6% accuracy with the lowest error rate on the market
• Setup within hours vs. weeks or months with competitors
• No contracts: Volume-based pricing with no long-term commitments
• SDK for PACS/EHR/RIS integration: Platforms can embed AutoScribe for their customers

AutoScribe is designed for radiologists, radiology practices, imaging centers, hospital networks, and PACS/EHR/RIS companies looking to offer best-in-class dictation. We support practices of all sizes – from solo radiologists to large hospital systems.

All of them. AutoScribe works across all radiology subspecialties, including neuroradiology, musculoskeletal, body imaging, pediatrics, interventional radiology, breast imaging, and more.

Absolutely. AutoScribe is designed to be specialty-agnostic for any providers wishing to dictate medical reports. Anyone can use us: cardiologists, neurologists, urologists, dentists, optometrists, + so many more.

Ask Mode lets you query AI on the fly during dictation. Have a clinical question? Need reference ranges? Want a differential diagnosis? Just ask, and AutoScribe's AI provides an answer that you can inject directly into your report with one click.

Yes. AutoScribe can auto-generate impressions, follow-up recommendations, and comparison text based on your findings. You review, edit if needed, and approve – saving significant time on every report.

Yes. AutoScribe automatically generates appropriate follow-up recommendations based on your findings and clinical context. These suggestions follow evidence-based guidelines and can be edited or approved with one click.

Yes. When previous studies are available, AutoScribe automatically generates comparison text, highlighting interval changes and clinically relevant differences. This saves you from manually reviewing and dictating comparisons for every case.

Absolutely. You can build highly customized or general report templates, define macros for common phrases, create "no adverse findings" macros, and tailor the system to match your practice's workflow and preferences.

AutoScribe achieves 96.6% accuracy – the highest in the industry with the lowest recorded error rate on the market. Our AI continuously learns and improves based on your dictation patterns.

Autoscribe cannot be used without an internet connection as we use cloud-based AI transcription.

Yes you can. You can add any number of images to any section in your reports. Simply copy images to your clipboard in your diagnostic viewer and paste into the report. This is ideal for enhancing both patient and referring provider understanding.

AutoScribe supports all major languages, making it ideal for international practices and multilingual radiologists.

Yes. AutoScribe's AI helps translate complex radiological findings into language that empowers patients and referring providers to better understand results, improving communication and outcomes. Each section can also receive an optional severity level to enhance patient and referring provider understanding.

Yes. We have built-in workflows specifically designed for report addendums. You can add any number of addendums to any report whenever you would like.

Yes. AutoScribe automatically saves all changes as you work (like Google Docs) so you won't lose your place, and can leave and come back to reports.

AutoScribe automatically saves all progress as you dictate. You will not lose your report if your internet goes out mid-report.

Yes. AutoScribe is designed to integrate seamlessly with PACS, RIS, and EHR systems through our SDK. PACS and EHR companies can also offer AutoScribe as a Software-as-a-Service product to their customers using our highly programmable SDK.

Temporary access views allow radiologists to use AutoScribe without ever leaving their PACS or EHR platform. They stay in their familiar workflow while leveraging AutoScribe's powerful features – no separate dashboard or login required. This powerful workflow allows PACS and RIS companies to integrate AutoScribe directly into their platform with ease.

Avara Express allows companies to sell AutoScribe as a service to their customers. As a "platform account," you can serve any number of your customers with one account with robust study access permissions scoping based on organization membership. Maximize your revenue with Avara Express.

AutoScribe is designed with a platform-agnostic SDK that enables PACS, RIS, and EHR companies to offer AutoScribe to their customers. While we don't currently have pre-built integrations with specific vendors, our SDK allows for rapid integration with any system – typically completed end-to-end within hours.

There are rate-limits in place to prevent abuse, but they are never exceeded for traditional workflows.

All data is stored in secure, encrypted cloud infrastructure compliant with healthcare industry standards.

No. You pay based on volume with no long-term commitments or strings attached, giving you complete flexibility.

Yes. We offer a 30-day free trial so you can experience AutoScribe's features and see how it transforms your workflow before committing.

Contact our sales team and you'll receive a response within one business hour – not days or weeks like other vendors. We can get you set up same-day.

AutoScribe uses per-study pricing – you only pay for what you read. There are no seat licenses, no monthly minimums, and no long-term contracts. This model is ideal for teleradiology groups with variable volume across multiple partners.

Yes. AutoScribe is highly customizable. You can build custom templates, define macros, configure report structures, and tailor the platform to your exact needs.

Our team is here to guide you through every step. Most integrations are completed within hours, and our documentation is comprehensive. Plus, you can contact sales or support anytime for assistance.

Yes. We track active time reporting and AI-tool usage – granular per modality and study-type analytics for performance as well.

Very easy. Enable your account to be a platform account in one click. Add customers with ease and our intuitive, developer-friendly SDK (supports multiple languages) makes full set-up end-to-end in hours, not days or weeks.

Highly programmable. Our SDK is designed for developers, with clean APIs, comprehensive documentation, and flexibility to customize the experience for your platform and customers.

Most platform companies complete SDK integration within hours. We provide full documentation, sample code, and responsive developer support.

We currently support TypeScript, Python, and Java. If you need another language, let us know and we will likely be able to get it for you in under a day.

Yes. You can fully white-label the AutoScribe platform to offer it to your existing customers.

Most PACS companies complete integration in under an hour. Our SDK handles the complexity – you just need to generate reroute URLs and set up a webhook for report delivery. We provide sandbox access and hands-on support throughout.

We use volume-based wholesale pricing that scales with your business. You pay per study with tiered pricing based on volume, and you control what you charge your customers. Contact sales for specific partnership pricing.

Avara Express handles multi-tenant complexity for you. Host multiple customers under one platform account with automatic study restrictions based on organization membership. Add new customers via API or dashboard in seconds.

Request a demo or watch our product videos on our website to see AutoScribe's features in action.

Click "Contact Sales" on our website or email us directly. We guarantee a response within one business hour.

Avara Viewer is built for speed, simplicity, and modern workflows:

• Fastest performance: GPU-optimized with the lowest latency on the market zero lag.
• Setup in under 1 hour vs. weeks or months with legacy systems
• Modern, beautiful interface designed for intuitive use
• Low cost: $0.10 per study for our pro and enterprise plans (and free under the free tier, or if bundled with AutoScribe or our Clinical Platform)
• SaaS-ready: PACS, RIS, and EHR companies can offer Avara Viewer to their customers via our SDK
• FDA-approved (in-progress) for mammography in addition to general radiology

Unlike desktop viewers (Horos, OsiriX) or enterprise systems (Visage 7), Avara Viewer is web-based with zero footprint.

Unlike other web-based viewers, Avara is GPU-optimized client-side. All other web-based viewers use server-side rendering (SSR) which significantly bottlenecks their performances.

Avara Viewer is designed for:

• Radiologists needing a primary diagnostic workflow viewer
• Referring physicians reviewing imaging studies
• Teleradiology companies requiring fast, reliable remote access
• Research institutions analyzing imaging data
• PACS, EHR, and RIS companies looking to offer a modern viewer to their customers

Yes. Avara Viewer is (in-progress) FDA 510(k) cleared as a Class II medical device for diagnostic use across all modalities, including FDA-approved (in-progress) for mammography. There are no modality restrictions – it's fully approved for diagnostic interpretation.

Yes. Avara Viewer is a zero-footprint web application, so there are no software downloads, installations, or updates to manage. Access it from any browser on any device with an internet connection.

Avara Viewer works on:

• Browsers: Chrome, Firefox, Safari, Edge
• Devices: Desktop, laptop, tablet (iOS, Android), and mobile

No. Avara Viewer requires an internet connection to access studies and leverage its advanced features.

Avara Viewer requires a computer that has a GPU, that is all.

There is not a minimum requirement, but we strongly recommend 8GB RAM at minimum, and 16GB or 32GB of RAM for the best viewing experience.

Avara Viewer offers a comprehensive DICOM tool suite, including:

• Measurements: Lines, angles, regions of interest (ROIs), calibrated measurements
• Annotations: Spine labeling, text, arrows, shapes
• Advanced imaging: MPR (multiplanar reconstruction), MIP (maximum intensity projection), CPR (curved planar reconstruction), 3D reconstruction, and fusion
• Cine mode: Scroll through dynamic series
• Sync scroll & cross-reference: Compare multiple series or studies side-by-side
• Windowing & leveling: Preset and custom window/level adjustments
• Zoom, pan, rotate, invert

Every tool a radiologist needs, and more.

Yes. Avara Viewer includes MPR, MIP, CPR, and 3D reconstruction for advanced visualization of CT, MRI, and other modalities.

Yes. Avara Viewer supports multimodality fusion, including PET/CT and other hybrid imaging studies, allowing you to overlay spatially co-registered sequences for comprehensive analysis.

Avara Viewer is FDA-approved (in-progress) for mammography and includes:

• Powerful hanging protocols for screening and diagnostic workflows
• Prior comparison side-by-side for interval change detection
• Tomosynthesis (3D mammography) support
• Full DICOM mammography tool suite

Avara Viewer is GPU-optimized at every turn with the lowest latency on the market. Studies load at blazing speeds, MPR/3D/Fusions are generated in under a second, interactions are fluid, and there's no lag – ever. Whether you're scrolling through a 2,000-slice CT or manipulating 3D reconstructions, Avara Viewer delivers seamless performance.

Try it yourself here (https://avarasoftware.com/open-dicom)

Theoretically infinite. There are no bottlenecks on the number of concurrent viewers of the same or different studies with our viewer.

3D reconstructions render in under one second for most studies. Our GPU-optimized rendering engine ensures smooth, lag-free interaction even with large datasets.

Yes. Avara Viewer integrates seamlessly with PACS, RIS, and EHR systems through our easy-to-use API and SDK. We work with all modern web infrastructure – similar to how Stripe integrates with payment systems.

Temporary access views allow users to access Avara Viewer without ever leaving their PACS, EHR, or RIS platform. They stay in their familiar workflow while leveraging Avara Viewer's powerful features, with no separate dashboard or login required.

Yes. Avara Viewer's SDK allows PACS, EHR, RIS, and teleradiology companies to embed Avara Viewer as a Software-as-a-Service offering for their customers. You provide best-in-class imaging without building it yourself.

Avara Express allows companies to sell our viewer as a service to their customers. As a "platform account," you can serve any number of your customers with one account with robust study access permissions scoping based on organization membership. Maximize your revenue with Avara Express.

Yes. Avara Viewer works with modern cloud infrastructure, including AWS S3, Azure, R2, GCP, and any blob-storage cloud system, in addition to traditional DICOM servers and PACS.

While Avara Viewer is optimized for cloud deployment, we can support on-premise deployments for customers with specific infrastructure requirements. Contact our sales team to discuss your needs.

There are rate-limits in place to prevent abuse, but they are never exceeded for traditional workflows.

Yes. All data transmitted through Avara Viewer is encrypted end-to-end, and storage complies with healthcare industry security standards.

No. You pay based on usage with no long-term commitments or strings attached, giving you complete flexibility.

Yes. You can start a 30-day free trial immediately and experience Avara Viewer's features before committing.

Contact our sales team and you'll receive a response within one business hour.

Yes. Avara Viewer is included free when you use AutoScribe or our Clinical Platform.

Yes. Avara Viewer can be accessed for free in our free tier or purchased as a standalone product for $0.10 per study in our pro and enterprise tiers.

Yes. We offer a live demo and free trial so you can experience Avara Viewer's speed, tools, and interface firsthand.

Try it first here (https://avarasoftware.com)

Our team is here to guide you through every step. Most integrations are completed in under 1 hour, and our documentation is comprehensive. Plus, you can contact sales or support anytime for assistance.

Highly programmable. Our SDK is designed for developers, with clean APIs, comprehensive documentation, and flexibility to customize the experience for your platform and customers.

Most platform companies complete SDK integration in under 1 hour. We provide full documentation, sample code, and responsive developer support.

Yes. You can fully white-label the Viewer platform to offer it to your existing customers.

Request a demo or watch our product videos on our website to see Avara Viewer's features in action. You can also test it out live on our website.

Click "Contact Sales" on our website or email us directly. We guarantee a response within one business hour.

Yes. Avara Viewer integrates with DICOM worklists and can pull studies directly from your PACS or RIS.

Yes. Avara Viewer supports standard export formats for images, measurements, and annotations.

Avara Viewer can integrate with third-party CAD systems. Contact our team to discuss specific CAD integration needs.

Yes. Avara Viewer is ideal for research institutions analyzing imaging data, with support for all modalities and advanced visualization tools.

Avara is designed for:

• Outpatient imaging centers (MRI, CT, X-ray, ultrasound, etc.)
• Urgent care centers with imaging
• Specialty practices with in-house imaging (orthopedics, sports medicine, cardiology)
• Mobile imaging companies
• Teleradiology groups
• Any medical practice or specialty looking for a modern, efficient practice management system

Avara is built for speed, simplicity, and completeness:

• Setup in minutes vs. weeks or months with legacy systems
• All-in-one platform: EHR/RIS + PACS + dictation + viewer – no integrations needed
• Modern, intuitive interface designed for today's workflows
• Responsive support: 24/7 availability, fast response times
• Affordable: Volume-based pricing that scales with your practice
• Self-serve setup: PACS connection in 60 seconds – fastest on the market

Unlike competitors that cobble together acquisitions or require IT teams for setup, Avara is a purpose-built, unified platform you can start using today.

Yes! Avara works beautifully for any medical practice – primary care, specialty clinics, urgent care, telehealth practices. It's similar to SimplePractice but with advanced imaging capabilities built in. If your practice doesn't do imaging, you simply won't use the PACS/viewer modules – everything else (EHR, scheduling, patient portal, billing, messaging) works perfectly for general medical practices.

Not yet. Avara is currently designed for cash-pay and self-pay practices. Insurance billing and claims submission are on our roadmap and coming soon. If your practice relies heavily on insurance reimbursement, contact our team to discuss timing and early access.

Yes! While the platform is designed to work as an integrated whole, you can start with specific components like AutoScribe or the Viewer and add more as needed. Each product can also integrate with your existing systems via our comprehensive API.

Everything an imaging center needs: EHR/RIS for scheduling and patient management, PACS for cloud-native DICOM storage, AutoScribe for AI-powered dictation, Avara Viewer (FDA-approved (in-progress) diagnostic viewer, included free forever), patient portal, billing with Stripe, and HIPAA-compliant messaging.

For medical clinics, the core platform includes: EHR/RIS for scheduling and patient management, patient portal for online booking and forms, charting with dictation and Record Visits AI, billing with Stripe integration, and HIPAA-compliant messaging. For practices with imaging, you can optionally add PACS (per study) and AutoScribe dictation (per study). Avara Viewer is included free forever.

No. Avara is fully modular. If you don't do imaging, you don't pay for imaging features. Use only what you need – scheduling, charting, patient portal, billing, messaging. If your practice adds imaging later (cardiology echo, orthopedic X-ray, etc.), you can turn those features on anytime.

Yes. Avara offers a 30-day free trial with full platform access – no credit card required. Try every feature, see how it fits your workflow, and decide if it's right for your practice.

Patient data migration is handled after you become a customer. Our team provides white-glove data migration support to ensure a smooth transition from your existing EHR or practice management system.

Comprehensive training is included with your Avara subscription. We provide onboarding, documentation, and ongoing support to ensure your team gets up to speed quickly.

You can connect imaging machines in 60 seconds – the fastest on the market. Avara's PACS uses simple, self-serve DICOM configuration. No need to wait for vendor support or IT assistance. We offer ultra-secure on-prem server options for customers with elevated security requirements.

You can set up the same day you sign up. Our self-serve PACS configuration lets you connect imaging machines in 60 seconds, but we're here to help if you need. Most imaging centers are fully operational within hours, not weeks.

Medical clinics can set up the same day you sign up. Our intuitive interface lets you configure scheduling, forms, and workflows without any technical expertise. Most practices are fully operational within hours, not weeks.

Yes. We offer white-glove migration support to help you transition from any existing system. We handle patient data, studies, and configurations so you don't skip a beat.

1. Start your free trial: Sign up at avarasoftware.com and get instant access
2. Set up your practice: Configure settings in minutes (or reach out for help)
3. Connect your imaging machines: Self-serve PACS setup in 60 seconds
4. Invite your team: Add unlimited users and providers
5. Go live: Start scheduling patients, processing studies, and delivering care

Request a demo or watch our product videos on our website to see Avara's features in action.

Click "Contact Sales" on our website or email us directly. We guarantee a response within one business hour.

Avara includes built-in speech-to-text for chart notes. Simply dictate and Avara transcribes your notes in real time.

Record a Visit is a powerful AI feature that listens to your entire conversation with a patient (in-person or virtual) and automatically generates a comprehensive chart note. No need to type or dictate during the visit – just have the conversation and let Avara do the documentation once your appointment has finished.

Yes. Avara's form builder lets you create custom intake forms, consent forms, questionnaires, and more. Forms support:

• Multiple choice, short answer, long answer, select-all questions
• Conditional questions (ask follow-up questions based on previous answers)
• Electronic sending and patient portal access

Task workflows help you manage practice operations, including:

• Appointment confirmations
• Radiology report worklist
• Follow-up reminders
• Quality assurance tasks
• Custom workflows tailored to your practice

Avara includes:

• Study volume (by modality, provider, time period)
• Revenue reports (payments, outstanding balances, reconciliation)
• Productivity metrics (radiologist turnaround time, study volume per provider)
• Telemetry and operational statistics
• Want a dashboard we don't have? We'll build it for you

Avara offers role-based access control with granular permissions. You have complete control over what each user can see and do – from front desk staff to administrators to providers.

Some customers require enhanced security requirements, and we have you covered. We simply ship you a server you plug into power/internet and it automatically connects with our PACS in the most secure internet connection possible (mTLS). Our on-prem server acts as a local DICOM node on your network that routes data to our cloud servers.

Studies are stored for as long as legally mandated (typically 7 years), but oftentimes longer.

Yes. Avara supports unlimited DICOM nodes, so you can connect as many CT scanners, MRI machines, X-ray units, ultrasound devices, or other modalities as your practice needs.

Yes. Avara supports HL7 integration, enabling seamless communication with hospital information systems, EMRs, and other healthcare IT infrastructure.

No. We scale to your needs seamlessly with impacts on performance. Your costs scale linearly with volume – you only pay for what you use.

AutoScribe includes:

• Omnibox: Speak naturally and AI routes content to the correct report sections
• Ask Mode: Query AI mid-dictation and inject responses into your report
• Auto-generate impressions, follow-up recommendations, and comparisons
• Custom templates and macros
• 96.6% accuracy – the highest in the industry

For more details, see the AutoScribe FAQ.

Avara Viewer includes:

• FDA-approved (in-progress) for all modalities (including mammography)
• Comprehensive DICOM tools (measurements, annotations, MPR, MIP, CPR, 3D reconstruction)
• Fusion imaging (PET/CT, multimodality)
• Fastest performance on the market (GPU-optimized, zero lag)
• Web-based (no downloads, works on any device)

For more details, see the Avara Viewer FAQ.

The patient portal is web-based and works seamlessly on mobile browsers (iOS, Android). A dedicated mobile app is on our roadmap.

Yes. Avara provides a public booking page that you can embed on your website or share via a custom URL. See an example: https://www.avarasoftware.com/booking/truescan

Yes. You can create unlimited appointment types with custom rules – different durations, resources, modalities (MRI vs. X-ray), in-person vs. telehealth, and more.

Avara sends automated email reminders to patients before their appointments. SMS reminders are coming soon.

Yes. Refunds and voids are handled directly in the platform.

Avara offers comprehensive payment reporting, including:

• Revenue by time period, provider, or modality
• Outstanding balances
• Payment reconciliation

Yes. All patient messaging is HIPAA-compliant and encrypted, ensuring privacy and security.

Yes. Avara tracks all user activity.

No. You pay based on usage with complete flexibility, no strings attached.

Yes. Avara offers a 30-day free trial with full platform access – no credit card required. Try every feature, see how it fits your workflow, and decide if it's right for your practice.

Contact our sales team and you'll receive a response within one business hour.

For imaging centers, we charge per provider and per study – that's it. All other seats (front desk, technologists, billing staff) are unlimited at no extra cost. No hidden fees, no surprises. Contact sales for a custom quote tailored to your imaging center.

For medical clinics, core EHR features are charged per provider. Imaging features (PACS, AutoScribe) are charged per study – so you only pay when you use them. All other seats (front desk, nurses, billing staff) are unlimited at no extra cost. No hidden fees, no surprises.

We strive for 99.9% uptime and have robust infrastructure to minimize downtime.